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Free standard shipping on orders over $99
Estimated to be delivered on 6-12 Days.
At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Jutta Portner (Author)
Mastering the Next Online Negotiation with Confidence!
Negotiating online presents its own set of challenges. You find yourself speaking into black holes when the other party hasn't turned on their camera, receiving no feedback on facial expressions. Does the other party even understand your proposal? Is anyone even listening? And if so, who? Or perhaps the connection doesn't even establish, or it drops out midway. Even for experienced negotiators, this new mode of negotiation is fraught with uncertainties. We haven't yet developed sufficient expertise in remote negotiation.
But did you know that major corporations are already closing billion-dollar deals via platforms like MS Teams & Co.? Online negotiations will continue to be part of our future, as they save resources such as travel time and expenses.
Learn how to adapt your negotiation skills to remote settings, how to handle interruptions like emails, calls, video, and audio disruptions that disrupt the flow of negotiation. Gain sovereignty in the face of adverse circumstances and make this new core competency your own.
The book by negotiation expert Jutta Portner is aimed at anyone who no longer negotiates solely face-to-face. Become a virtual negotiation pro!
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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