Welcome to Our Lumaryon Universal Online Store FAQ.
If you have other questions, please just send it to lumaryonuniversal@gmail.com.
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Frequently Asked Questions (FAQs)
What products does Lumaryon Universal offer?
We offer a curated selection of soccer accessories, glowing lamps, and electronics accessories designed for quality, functionality, and modern lifestyles.
How long does order processing take?
Orders are processed within 1–3 business days, excluding weekends and U.S. public holidays.
How long does shipping take?
Estimated delivery time is 6–12 business days, depending on your location and carrier conditions.
Do you offer free shipping?
Shipping costs are calculated at checkout. We occasionally offer free shipping promotions, which will be clearly displayed on our website.
How can I track my order?
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates.
Can I change or cancel my order?
Orders can be changed or canceled within 12 hours of placing the order. Please contact our support team as soon as possible.
What payment methods do you accept?
We accept secure online payments, including major credit/debit cards and other payment options available at checkout.
What is your return policy?
We accept returns according to our Refund & Return Policy. Items must be unused and returned within the specified timeframe.
Are your soccer accessories suitable for all ages?
Most soccer accessories are suitable for general training and recreational use. Please review product descriptions for age recommendations.
Are the glowing lamps safe to use?
Yes, when used as instructed. Always follow the usage guidelines provided with the product.
Are electronics accessories compatible with all devices?
Our electronics accessories are designed for wide compatibility, but compatibility is not guaranteed with every device model. Please check product details before purchasing.
What should I do if my order is delayed or lost?
If your order is delayed beyond the estimated delivery time, please contact our support team and we will assist you promptly.
How can I contact customer support?
You can reach us at lumaryonuniversal@gmail.com