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Free standard shipping on orders over $99
Estimated to be delivered on 6-12 Days.
At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Denise Grant (Author)
Denise Grant experienced emotional neglect as a child, the early death of her father when she was ten years old and sexual abuse by her stepfather and others during her early teens. Dissociative Identity Disorder was the survival technique that helped Denise avoid a life of Alcoholism, Drugs and maybe even Suicide. Until her late forties, she had been labelled as Clinically Depressed, however, since her DID diagnosis, she considers herself one of the luckiest persons alive. She is passionate about removing stigma surrounding Mental Health issues. She has been involved with a major organisation speaking out publicly about her personal experiences to educate and bring hope to many. She lives in Melbourne, Australia.
"I have witnessed the way Denise intentionally shares her life story to break down stigma, provide education and increase awareness. Denise's story reminds me of the complexities and richness woven within our communities which are often hidden, unseen and at times, unwelcome. Denise never fails to bring these issues to light ad value our living experience. Her story will make you laugh, tear up and more importantly think." - Brendon Clarke, Senior Peer Trainer and Community Educator
Unknown Friends Within is a powerful account of how one woman, Denise Grant, is navigating and making sense of her life. It is a story of how she is coming to know her alters and appreciate the valuable part they have played in helping her manage her early years of neglect, emotional and sexual abuse. This is not a finished story - it is still unfolding. Throughout her account we come to know Denise, and her many alters, as complex, challenging, humorous and loving. It is an extraordinary read for anyone wishing to gain as insight into the lived experience of someone with Dissociative Identity Disorder. - Laura Collister, Director of Mental Health Services, Wellways
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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