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Free standard shipping on orders over $99
Estimated to be delivered on 6-12 Days.
At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Ian Day (Author)
The Coaching Leader: Coaching Skills for Leading through Complexity sets out a new approach to leadership by synthesising both coaching skills, leadership theory and practice. This book is ideal for those studying leadership or coaching at a postgraduate level, MBA students or organizational leaders.
Ian Day is an international leadership coach with over 20 years of coaching experience, a Chartered Coaching Psychologist, and a fellow of the Chartered Institute of Personnel and Development. Ian had a lengthy career in human resources, and on being promoted to Group Head of Talent within a UK FTSE 100 company, was coached. This powerful experience was a turning point, as Ian studied to become a qualified coach and following a reorganisation, became a partner in a leadership and coaching firm. Ian co-authored the acclaimed book Challenging Coaching: Going Beyond Traditional Coaching to Face the FACTS, which has sold over 20,000 copies, and he has contributed articles and chapters for other coaching books. Ian is now Associate Professor at the University of Warwick, one of the United Kingdom's top 10 universities, and Course Director for Warwick's part-time postgraduate coaching courses, including a Masters in Coaching. Ian is passionate about coaching and its power and his work at the University of Warwick aims to develop highly skilled and knowledgeable coaches who can benefit individuals, organisations, and society. Ian continues to coach c-suite individuals and teams within international organisations, is a pro bono coach for charities, and a conference speaker.
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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