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At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Shyama Prasad Mukherjee (Author)
This book discusses the multifaceted nature of organisational excellence and proceeds to consider the roles played by data, technological advances leading to innovation, and value-based leadership in guiding an organisation in its journey towards excellence.
Shyama Prasad Mukherjee (1938-) started teaching Statistics in Presidency College, Calcutta in 1962, joined the University of Calcutta in 1964 as a Lecturer, became Centenary Professor of Statistics in 1982. Beyond retirement in 2004, he remained a Visiting Professor till 2012. He has published around 120 research papers in reputed journals like Journal of Multivariate Analysis, Journal of Applied Probability, Naval Research Logistics Quarterly, Communications in Statistics, Sankhya, IEEE Transactions on Reliability, Calcutta Statistical Association Bulletin, Journal of the Indian Society of Agricultural Statistics, Journal of Indian Statistical Association, Opsearch, Micro-electronics & Reliability, International Journal of Probability & Statistics, etc. He has also published a host of expository and review articles and has authored several books and edited a few others. Dr. Mukherjee has guided 25 research workers in Statistics, Mathematics, Statistical and Probabilistic aspects of Management and Engineering, is the Chairman, Board of Directors, International Statistical Education Centre (ISI) and Mentor, Indian Association for Productivity, Quality & Reliability. He was President of the Indian Society of Probability & Statistics and Operational Research Society of India, and Vice-President of the International Federation of Operational Research Societies (IFORS). He has delivered lectures and conducted short courses in many universities in Asia, Europe, and North America.
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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