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At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Jan F. Lourens (Author)
'Leadership for the Age of Change' by Dr Jan Lourens
Discover how to Lead in the Age of Change
Dr Jan Lourens presents an integrated leadership guide for leaders in an age of hyper-change. 'Leadership for the Age of Change' is based on practical, principle-centred fundamentals and sound proven theory. The book is an essential read for all leaders--for those who lead with global impact and the young leader alike. Dr Lourens shows leaders how to fulfil their leadership roles in almost any context. He created many new concepts, models, frameworks and principles for leaders to lead organisations toward achieving shared purposes. 'Leadership for the Age of Change' will encourage and guide you to:
Lead your team, global entity, entrepreneurial business, political party, school or any other organisation to higher levels of performance and better results.
Lead change initiatives with significantly improved success.
Lead your entity to become fit for change and perform change initiatives in contexts of continual disruptive challenges.
Turn around leadership deficits that may be present in your entity.
Through inclusion and better relationships, significantly improve trust and engagement.
Dr Jan Lourens is the co-founder of IncludeChange, a company that consults, trains and coaches in the fields of leadership, change, strategy, performance and commercialisation of new ventures. He holds a PhD in Organisational Behaviour, focusing on change-centred leadership. He draws on extensive experience gained from working in many multi-national organisations.
'Leadership for the Age of Change' is an indispensable guide for executives, leaders, managers and consultants, in almost any context in the 21st century.
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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