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At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Mark E. Mendenhall (Editor), Joyce S. Osland (Editor), Allan Bird (Editor)
Focusing on leading across cultural, economic, social, national, and political boundaries simultaneously, Global Leadership (4th edition) presents an in depth summary of the field's past and latest studies and practices in a succinct and engaging style that helps both managers and students grasp the complexities of global leadership.
Mark E. Mendenhall is the J. Burton Frierson Chair of Excellence in Business Leadership in the Gary W. Rollins College of Business Administration at the University of Tennessee, Chattanooga, USA.
Joyce S. Osland is Emeritus Professor and the former Lucas Endowed Professor of Global Leadership and Executive Director of the Global Leadership Advancement Center in the College of Business at San José State University, USA.
Allan Bird is Visiting Professor in Organizational Behavior/Human Resources at Goa Institute of Management, India.
Gary R. Oddou is Professor Emeritus and former Director of the Global Business Management Program at California State University, San Marcos, USA.
Michael J. Stevens is a Brady Presidential Distinguished Professor of Leadership Studies at Weber State University, USA.
Martha L. Maznevski is Professor of Organizational Behavior and Faculty Director for Executive Education at Ivey Business School at Western University, Canada.
Günter K. Stahl is Professor of International Management and Chair of the Institute for Responsibility and Sustainability in Global Business at the Vienna University of Economics and Business (WU Vienna), Austria.
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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