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At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Jacqueline Bosker (Editor), Anneke Menger (Editor), Vivienne de Vogel (Editor)
Providing an overview of the knowledge and methods required by professionals working in a mandated setting with adults who have committed offences, Forensic Social Work presents evidence-based knowledge in an accessible way that can be directly translated to application in daily practice.
Jacqueline Bosker is Professor within the research group Working with Mandated Clients and Lecturer in the Forensic Social Professional master's degree programme at HU University of Applied Sciences Utrecht. She is also a member of the Conditional Release Advisory Committee and the editor of PROCES, the national journal for penal law.
Anneke Menger is Professor Emeritus of the Working with Mandated Clients Research Group at HU University of Applied Sciences Utrecht. In that role, she initiated and led the development of a practice-based research programme with and for forensic social professionals and a programme for bachelor's and master's degree in higher professional education.
Vivienne de Vogel is Professor of Forensic Mental Health Care at Maastricht University and within the research group Working With Mandated Clients at HU University of Applied Sciences Utrecht. She also works as a researcher at the Van der Hoeven Kliniek, a forensic psychiatric centre in Utrecht and as Scientific Advisor of the Dutch Advisory Board on Review of Leave.
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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