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At Lumaryon Universal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within the eligible return period as outlined on our website. Items must be returned in their original condition, unused, and in original packaging to qualify for a refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Shipping fees are non-refundable unless the return is due to a defective product or an error on our part.
Customers are responsible for return shipping costs unless otherwise stated. Please note that certain items may be non-returnable due to hygiene, safety, or clearance reasons, which will be clearly communicated at the time of purchase. We recommend contacting our support team before returning any item to ensure a smooth and efficient return process.
by Yvonne Waft (Author)
Trauma is everywhere, from relatively simple car accidents all the way through to childhood neglect and abuse, or devastating combat experiences. These events have specific emotional and behavioural effects on a person.
Accessing good quality professional support with the aftereffects of trauma can be a lottery and people are often left wondering what on earth is happening to their mind. Statutory services can be underfunded and have long waiting lists. Private services can be very costly, outside of many people's budgets. So where can you get good quality, evidence-based advice to help yourself?
This self-help book is the first of its kind: written by a highly experienced Clinical Psychologist, who has experienced significant trauma in her own life. Drawing on a range of therapeutic approaches including Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Compassion Focused Therapy (CFT) among others, this book helps you to understand what is happening to you in the aftermath of trauma and how to cope with these impacts. The approaches used in this book enable you to respond differently to the painful thoughts and feelings you have, and to recognise when your natural responses may be preventing you from moving forward towards the life you want to live. You will gain an understanding of how trauma works, enabling you to respond to yourself more compassionately, and you will learn tried and tested skills to cope well, moving from mere surviving, to thriving.
At Lumaryon Universal, we are committed to providing a smooth and reliable shipping experience for every customer. All orders are carefully processed within 1–3 business days, excluding weekends and and public holidays.
Once dispatched, orders are shipped using trusted carriers, with an estimated delivery timeframe of 6–12 business days, depending on your location and carrier conditions. Customers will receive a shipping confirmation email with tracking information as soon as their order is shipped, allowing them to monitor delivery progress.
While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. Our team remains available to assist with any shipping or delivery inquiries to ensure a secure and hassle-free shopping experience.
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